Booking & cancellation policy

Please note that bookings through our official website gives you the opportunity to get the best available prices and offers, as well as the most accurate availability. 
You will also be able to choose one of the following fares to suit your needs.

Exclusive Deal  Rate BEST VALUE

Rate notes : The price includes VAT and City tax, Government tax is not included / payable at the accommodation.

Payment policy : 30% deposit non-refundable will be charged any time after the booking is made. The deposit of 30% will not be refunded in case of any cancelation or modification. (see our Plan your vacation with confidence policy)

Cancellation policy : No free cancellation is allowed for this rate, special conditions apply. The deposit of 30% will not be refunded in case of any cancelation or modification.

For cancelation-modification made up to 21 days prior the arrival, the charged deposit is considered as cancellation fees and will not be refunded.

For any cancelation-modification that takes place 20-15 days prior the arrival, 50% of the total reservation amount will be charged as cancellation fees.

For any cancelation-modification that takes place 14-8 days prior the arrival, 75% of the total reservation amount will be charged as cancellation fees.

For any cancelation-modification that takes place 7 days prior the arrival, 100% of the total reservation amount will be charged as cancellation fees.

In case of non-show, or departure prior the agreed and confirmed departure date, 100% of the total reservation amount will be charged as cancellation fees.

Non-Refundable Rate

Rate notes : The price includes VAT and City tax, Government tax is not included / payable at the accommodation.

Payment policy : 100% of the total reservation cost to be charged upon booking. 

Cancellation policy : No free cancellation is allowed for this rate, special conditions apply. The deposit of 100% will not be refunded in case of any cancelation or modification.

In case of non-show, or departure prior the agreed and confirmed departure date,100% of the total reservation amount will be charged as cancellation fees. (see our Plan your vacation with confidence policy)

Flexible Rate

Rate notes : The price includes VAT and City tax, Government tax is not included / payable at the accommodation.

Payment policy : Credit card guarantee is required to secure your reservation. The Hotel reserves the right to pre-authorize credit cards prior to the guest's arrival. 

Cancellation policy : This is a last-minute booking. Last-minute bookings cannot be modified or cancelled without penalty. If you like to modify or cancel this booking, please check our Cancellation Penalty Policy below and contact our reservation department. 

The guest can cancel free of charge until 21 days before arrival. The guest will be charged the total price of the reservation if they cancel in the 21 days before arrival. If the guest doesn't show up, they will be charged the total price of the reservation. 

No show or departure prior to the scheduled date results in 100% charge of the stay.